Commercial Disclosure

特定商取引法に基づく表記

Notification based on the Specified Commercial Transactions Act (Japan)

Seller販売業者	Toey
Representative運営責任者	Han Thien Duc
Address所在地	〒213-0002 Kawasaki City, Takatsu Ward Suward 2-9-27 High Town Tamagawa No.2, Room 311 Japan
Phone電話番号	080-2566-2538
Emailメールアドレス	support@toey.app
Business Hours営業時間	Monday – Friday: 9:00 AM – 6:00 PM (JST) Excluding Japanese national holidays
Product / Service販売商品	Toey — AI-powered English test-preparation platform (TOEIC, IELTS & Speaking programs). Subscription-based access to full content, mock tests, AI coach, AI grading, and advanced analytics. Optional one-time AI credit top-ups.
Price販売価格	Free Plan: $0 TOEIC Pro: $4.99/month · $11.99/3 months · $37.99/year IELTS Pro: $9.99/month · $22.99/3 months · $39.99/6 months · $59.99/year Speaking Pro: $3.99/month · $10.99/3 months · $35.99/year Prices charged in USD via Stripe. Current prices and any promotions are shown on the Pricing page, which prevails if it differs from the figures above.
Additional Fees商品代金以外の必要料金	None. Prices shown are final and include all applicable charges. Internet connection fees are the responsibility of the customer.
Payment Methodsお支払方法	Credit Card (Visa, Mastercard, American Express, JCB) Debit Card All payments are securely processed through Stripe.
Payment Timingお支払い時期	Payment is charged immediately upon subscription. Recurring payments are charged automatically at the start of each billing period.
Service Deliveryサービス提供時期	Access to the service is provided immediately upon successful payment confirmation.
Subscription Period契約期間	Monthly: 1 month from purchase date, auto-renews 3-month / 6-month: from purchase date, auto-renews Annual: 12 months from purchase date, auto-renews Subscriptions automatically renew unless cancelled before the renewal date.
Cancellation解約について	Cancel at any time from Profile → Subscription or via the Stripe Customer Portal Access continues until the end of the current billing period After cancellation, your account reverts to the Free plan
Refund Policy返金について	All payments are non-refundable, except where required by applicable law A Free plan is available to evaluate the full product before purchasing. Premium AI features (essay or speaking grading, AI voice) are consumed on use — by using them you consent to their immediate performance At our sole discretion, a refund may be provided only where a technical problem we cannot resolve prevents use of the service Any such refund is processed to the original payment method within 5–10 business days There are no refunds on unused subscription time; you may cancel at any time to stop renewal This does not limit your statutory consumer rights where a service is faulty or not as described To request a refund, contact support@toey.app
Returns / Exchanges返品・交換について	As this is a digital subscription service, returns and exchanges do not apply. Please see the Refund Policy above.

Related Documents

Last updated: July 6, 2026